Frequently Asked Questions

We're thrilled to announce that we now offer premium printing services from small stationery goods to larger rigid signage and luxurious fabric signage.

Interested in learning more about our print process? Click the link here to explore the details or to receive a personalised quote.

As for timelines, you can expect a turnaround of approximately:

• 1-2 weeks for design plus;

• 2-3 weeks for standard rigid signage + stationery production

• 4-5 weeks for standard fabric production.

We understand the importance of timeliness without compromising on quality.

Should you have any further questions or require assistance, please do not hesitate to get in touch. We're here to ensure your experience with us is nothing short of exceptional.

We’d love to lock your date into our books! Securing your spot allows us to allocate the appropriate time and resources to your order, ensuring everything is designed, produced, and delivered with the utmost care and attention.

• To confirm your booking, a 25% non-refundable deposit of the total quote is required. This deposit will be credited toward your final invoice.

• Your booking is officially secured once the deposit has been received.

• Please note: the design and production process will only begin once your final order has been confirmed and the corresponding invoice has been paid in full.

• Items can be added or removed leading up to your final invoice, and the balance will be adjusted accordingly.

• The remaining balance is due once your designs are finalised and approved for print.

• Quotes are valid for 14 days from the date of issue and are exclusive of GST.

Each semi-custom design includes the provision for one complimentary revision.

Custom designs offer two complimentary revisions.

Should the need for further modifications arise beyond these allocated revisions, you have the option to upgrade your suite with a suite upgrade to ensure your design is perfect.

Yes, all of our semi-custom designs can be personalised with your choice of details, wording, formatting and colours to match your wedding theme and personal style.

*Please note that colours may differ between your screen and once printed on different materials

Yes, we send you digital proofs via email of your design for approval before sending your final designs. This allows you to review and make any necessary changes to ensure your stationery is perfect.

For printing hard copy proofs:

If you would like a hard copy proof to review in person before your prints go to production, you can add that to your order here.

Yes, we certainly can create a custom design for you!

Kindly email us photos of your inspiration and we would be happy to quote you on this!

We can certainly customise your design to your preference of dimensions, but here are our most common sizes;

• Invitations: 5 x 7 inches (125mm x 175mm)

• Save The Dates: 5 x 7 (125mm x 175mm)

• Details Cards: A6

• RSVP Cards: A6

• Menu Cards: DLE (99mm x 210mm)

• Place Cards: 90mm x 55mm

• Welcome Sign: A1

• Seating Chart: A1

• Bar Signage: A4

• Fabric Welcome/ Seating Chart Sign: 700mm x 2000mm

Should you require different dimensions to these for your stationery, please reach out to us. We will be happy to make changes to suit your custom dimensions but please note that it may look slightly different to our studio images due to changes in sizing.